Why the community model works
The marketer's dilemma is always to balance short term efficiency with long term growth. How can you meet your monthly sales targets through the 5% of customers currently in market, whilst simultaneously growing brand preference with the 95% who will buy in the future?
Creating devoted communities is the answer. Their loyalty and life time value improves performance marketing, and their advocacy generates awareness and cultural relevance without having to buy it, like your competitors.
Devotion isn’t just more powerful than attention; it’s also more sustainable.